Why Legitimate Claims Get Slashed

Most claim disputes in India occur not because of insurer malice, but because of obscure policy clauses cardholders didn't understand:

1. The Room Rent Capping Trap

If your policy caps room rent at 1% of sum assured (e.g., ₹5,000/day for a ₹5L policy) and you choose a Deluxe Room costing ₹10,000/day, the insurer will proportionately deduct 50% from your surgeon fees, diagnostics, and operation theater charges, leaving you with massive out-of-pocket bills.

Solution: Always buy a policy with "No Room Rent Cap".

2. Non-Medical Consumables

Syringes, gloves, PPE kits, cotton, and administrative fees make up 15–25% of hospital bills and are excluded by default.

Solution: Add a Consumables Rider (Claim Shield/Care Shield) for a few hundred rupees to get 100% bill clearance.